Total calls
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Positive mood
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Avg call time
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Action items
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Total calls reflects all answered calls from Aircall's call history. Positive mood, avg call time, and action items reflect only the calls with full AI-generated analysis available (—).
CALL VOLUME BY DAY — all answered calls
TOPICS BY CATEGORY
Click any bar to explore callsTIME-OF-DAY CALL VOLUME
TOP HIGH-VALUE CALLS — outcome: quote / demo · or invoice / purchase mentioned in topics
AGENT PERFORMANCE SNAPSHOT — calls & duration from Aircall export; actions & mood from AI analysis
| Agent | Calls | Avg dur. | Actions | Act./call | Mood+ |
OUTCOME RATE BY AGENT
AGENT COMPARISON
TOP CALL BENCHMARKS — top by action count, current filters
PRODUCT LINE MENTIONS
Click to explore callsUNMET NEEDS — current filters
CUSTOMER PAIN POINTS
COMPETITIVE SIGNALS
CALL ORIGIN HEATMAP — inbound calls by state
FILTERS
MOOD
OUTCOME
PRODUCT TYPE
CALL LOG — — calls
Click column headers to sortTHIS PERIOD AT A GLANCE
auto-generated from call data—
ASK AI
Ask anything about the calls in view — topics, agents, patterns, outcomes. Respects the current date range and agent filter.
WEEK-OVER-WEEK COMPARISON
GEOGRAPHIC COVERAGE
RECOMMENDED NEXT STEPS